Support and Complaints
Contact us for account access, licensing, billing, privacy requests, cancellation, refunds, technical problems, or complaints.
Operator and contact details are available on the Legal information page.
Account-only support
Support tickets can be created only from a signed-in FB Invite Assistant account. This links the request to a verified email address and helps protect the service from spam. We do not provide public live chat.
Sign in to contact supportWhat to include
Describe the issue without sending passwords, full payment-card details, magic links, or your complete license key. For device problems, the last four characters of the license and approximate activation time are enough.
Response and escalation
We aim to acknowledge support and complaints within three business days. Complex privacy, billing, or technical investigations may take longer. If a privacy concern is not resolved, you may complain to the UK Information Commissioner's Office. Consumer rights to seek other remedies remain unaffected.